The October 23 deadline, the reopened “Pothole” request, and curb ramps that don’t work

October 23, 2026

VIA ELECTRONIC MAIL ONLY

Dear Director Hoevertsz and Supervisor Hermosillo:

This is the thirteenth written notice concerning Glenwood Drive, Oakwood Drive, Brookview Drive, and Maplewood Drive in the Rancho Madrone subdivision (the “Subdivision Roadways”). It follows my letter of October 22, 2026 (the “October 22 Letter”) and incorporates the prior notices by reference. Defined terms in the October 22 Letter have the same meaning here. “The Request” refers to SoCo Connect Request No. 7181, also referenced in prior correspondence as Request No. 26-003080.

I. STATUS AS OF THE OCTOBER 23 DEADLINE

The October 22 Letter asked for four items by 5:00 p.m. today. As of this letter, none has been provided in full:

Any item received after this letter and before 5:00 p.m. today will be noted in the record. Items still outstanding should be provided by 5:00 p.m. on Monday, October 26, 2026.

II. THE RECORD TO DATE

Residents have documented this matter in thirteen written notices, with photographs, a County-acknowledged condition rating, and specific numbered requests. The County’s written responses consist of two emails and one automated status line. None answers a numbered request.

Residents of the Subdivision Roadways, approximately 300 people including children and elderly residents, are entitled to substantive answers from the department and the elected office responsible for their roads. A one-line automated status message is not a substantive answer.

III. THE REOPENED REQUEST AND THE SCOPE OF “SCHEDULING”

The Request was reopened approximately ten days after it was closed. It remains classified as a “Pothole” request with an estimated resolution date that passed eight days ago. The notification does not state what is being scheduled, for which streets, or when.

A roadway rated “Very Poor” by the County’s own index, with sub-base failure, utility-trench seams, loose aggregate, and drainage failure across four streets, is not a pothole. Director Hoevertsz wrote on October 21 that the department is “continuing to evaluate the road conditions and possible treatments.” A pothole classification is inconsistent with that evaluation.

RESIDENTS’ POSITIONSpot patching is not an acceptable resolution of the Request. Residents request structural rehabilitation of the Subdivision Roadways, including full-depth repaving where the County’s evaluation confirms sub-base failure. Patching may not be used as a basis to close the Request.

Please state in writing by 5:00 p.m. on Monday, October 26, 2026:

1. The work being scheduled, and whether it is interim patching or structural rehabilitation.
2. The streets and locations included.
3. The scheduled date or date range.
4. Whether the Request has been reclassified from “Pothole” to reflect the condition of all four Subdivision Roadways, and if not, the record number under which the full condition is being tracked.
5. The treatments under evaluation and the date by which the department expects to recommend one.

IV. ACCESSIBILITY OF CURB RAMPS AND PEDESTRIAN ROUTES

Resident Donald Dabney of 839 Oakwood Drive has documented a further condition, set out in his statement attached as Exhibit B. Several curb ramps in the subdivision, built to provide access for people with disabilities, have become effectively unusable because of drainage failure and deterioration of the adjoining roadways.

• Dry season. Roadway runoff drains toward the ramps and adjoining sidewalks rather than away from them. Dirt, sediment, and debris collect in these low points and obstruct the pedestrian path.
• Wet season. The same locations become slippery, muddy pools of standing water. Safe passage becomes extremely difficult or impossible for people using wheelchairs, walkers, or other mobility aids.

An accessible ramp that cannot be safely approached or crossed does not provide access. Under Title II of the Americans with Disabilities Act, a public entity “shall maintain in operable working condition those features of facilities and equipment that are required to be readily accessible to and usable by persons with disabilities” (28 C.F.R. § 35.133(a)). Under California Civil Code section 54(a), individuals with disabilities have the same right as the general public to the full and free use of streets, sidewalks, and walkways.

Residents request that the County:

1. Conduct an accessibility assessment of all curb ramps and pedestrian crossings on the four Subdivision Roadways.
2. Inspect roadway elevations, drainage patterns, and ramp approaches to determine why stormwater and sediment collect at these locations.
3. Identify ramps that do not provide safe, usable access and determine whether they comply with applicable accessibility standards.
4. Correct the underlying drainage and roadway conditions, rather than only removing accumulated mud or debris.
5. Include necessary curb ramp reconstruction, sidewalk repair, and drainage improvements in a comprehensive rehabilitation plan for the subdivision.

Please forward this Section to the County’s designated ADA Coordinator under 28 C.F.R. § 35.107 and process it as a complaint under the County’s ADA grievance procedure. Please also include the curb ramps, sidewalks, and drainage approaches on all four Subdivision Roadways in the scope of the October 30 site meeting.

V. SUPPLEMENTAL REQUEST FOR PUBLIC RECORDS

The Public Records Act request in the October 22 Letter was received on October 22, 2026. The County’s determination is due within ten days of receipt. Please acknowledge receipt and state the expected production schedule.

Pursuant to Government Code section 7920.000 et seq., I further request the following records:

8. The Request since October 12. All entries, notes, and communications concerning the Request, including its closure, its reopening, its classification as “Pothole,” and the October 22 “scheduling” entry.
9. Work orders. Any work order, crew assignment, or schedule created for the Subdivision Roadways since October 12, 2026.
10. ADA self-evaluation and transition plan. The portions of the County’s ADA self-evaluation and transition plan, including any curb ramp schedule under 28 C.F.R. § 35.150(d), that address the Subdivision Roadways.
11. Curb ramp records. Design, construction, inspection, and as-built records for curb ramps on the Subdivision Roadways.
12. Drainage records. Complaints, inspections, maintenance, and cleaning records for storm drains, gutters, and drainage structures on the Subdivision Roadways from January 1, 2016, to the present.

The numbering continues from the October 22 Letter. The terms of production stated there apply to these items.

VI. SUMMARY OF REQUESTED ACTIONS

All responses should be directed to every recipient of this letter. Any date not met will be noted in the record.

VII. PRESERVATION AND RESERVATION OF RIGHTS

The preservation request in the October 22 Letter extends to all records concerning the curb ramps, sidewalks, and drainage of the Subdivision Roadways, and to all records of the Request’s reopening and scheduling.

This letter is not intended as a complete statement of the relevant facts or of the rights and remedies of the undersigned or of other residents of the subdivision, all of which are expressly reserved. Nothing in this letter constitutes a claim under Government Code section 910 et seq. or a waiver of the right to present any such claim.

I look forward to your timely response.

Very truly yours,

Cessna Champion Barrett
Property Owner, 970 Glenwood Drive
Rancho Madrone Neighborhood Coalition Coordinator
Licensed California Real Estate Broker (DRE #01281555)

EXHIBIT A

SoCo Connect notification for Request No. 7181 · October 22, 2026, 4:36 p.m. PDT

Text reproduced as received.

EXHIBIT B

Statement of Donald (“Donn”) Dabney, 839 Oakwood Drive · October 22, 2026

Reproduced as received. Telephone number omitted.